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MobilityWorks goes extra miles for you

Manager Dean Pells, left, and the MobilityWorks team in Colonie with mascot Cooper

Manager Dean Pells, left, and the MobilityWorks team in Colonie with mascot Cooper

Joy is all in a day’s work.
That’s what Dean Pells, general manager of MobilityWorks in Colonie, says about his business of making the world more accessible to the physically challenged and special-needs community.

‘’It’s really neat. The smiles we get from folks and the teary-eyed hugs are really amazing things,’’ says Pells, who provides leadership for MobilityWorks, a company that has provided the greater Capital Region with mobility solutions for over 26 years.  “We are a certified adaptive-equipment provider,’’ which means scooters, chairlifts, turning seats, and driving aids including automobile and motorcycle hand controls, are all in the realm of adaptive equipment the fully trained teams install and service at all 30 locations in 12 states. A large selection of new and preowned wheelchair-accessible rental vehicles are also offered on site.

The staff at the Colonie facility, located at 1615 Central Ave., is personally familiar with the needs and abilities of their clients. “We have members of our family who are active in the wheelchair community. All staff members volunteer in community events and some have family members of our own in wheelchairs. A lot of folks realize, when they have an event or fundraiser, that we are alongside them, advocating for them, dealing with them, and they realize we really have a vested interest in them. We are a participating vendor and have a wheelchair accessible vehicle on display for the public to explore,’’ explains Pells. ‘’MobilityWorks people go out in the community a lot, and can be found at prevalent events in our community such as the upcoming picnics and conventions for Muscular Dystrophy Association, Spina Bifida, American Legion and the Center for Independent Living.’’

The Colonie site is not only a full-service center but staff members offer home visits for those who are not yet able to leave their houses. ‘’You would be surprised at how many people are driving with our equipment, including simple hand controls or computer modifications — high-tech driving systems that look like video games,’’ said Pells, ‘’or voice-activated computer systems for quadriplegic clients. We keep up constantly with technological advances in the industry and go to school online and at off-site courses all over the country.’’ MobilityWorks is a certified installer, not a certified trainer, Pells explains. Rehabilitative training is done at facilities such as Sunnyview Rehabilitation Hospital in Schenectady or Rehabilitation Technology in Kinderhook, and many clients are referred by these facilities to MobilityWorks.

When it comes to making equipment selections, the MobilityWorks staff is well versed in options, including financing. “Our industry is a heavily regulated industry and that means our pricing is fair throughout and consistent. It’s a stress-free experience for clients. Many of our clients receive third-party funding’’ and the staff is familiar with many programs offering assistance.

Cooper, the MobilityWorks mascot, offers special deals on stress relief.

Cooper, the MobilityWorks mascot, offers special deals on stress relief.

And there is also help and support coming from the store mascot, Cooper, a service dog for one of the worker’s wives. The 7-year-old brindle boxer has attributes some service dogs don’t have, including understanding sign language.

”He’s quite an intelligent dog,’’ shares Pells. “Cooper comes in every day, giving therapy and helping our clients. Some people come in just to visit Cooper. He puts people at ease, providing more of a therapeutic situation. He can do service-related tasks or just hang out with clients. It’s a magical thing.’’

For local service, call (518) 346-9059; toll-free general inquiries, 1-877-275-4907; email ask@mobilityworks.com, or visit http://www.mobilityworks.com. For information on MobilityWorks newsletter and volunteer opportunities through the MobilityWorks Foundation, visit http//:www.themobilityworksfoundation.org.

Gloria Mazure, Eldercare Resources

Gloria Mazure

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Boomer & Senior Resources is dedicated to empowering area seniors, their caregivers and healthcare professionals to obtain the knowledge and resources needed to provide quality care for an aging relative, friend or patient.

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